As the Administration Assistant and an Entry-Level Behaviour Support Practitioner at Resilient Minds Therapy, I play a dual role in supporting both our clients and our clinical team. I help keep our practice running smoothly by managing appointments, coordinating schedules, handling communications, and assisting with the day-to-day administrative needs of the business, while also developing my skills and experience in Positive Behaviour Support. I genuinely enjoy creating structure, organisation, and calm behind the scenes, ensuring our practitioners can focus on delivering the highest quality care. Alongside my administrative role, I am passionate about learning, building meaningful relationships with participants and families, and contributing to person-centred, compassionate support. I take pride in creating positive experiences from the very first point of contact, helping individuals and
